At MG, we respect your privacy and are committed to protecting your personal information. This policy details what data we collect through our website and how it is used.
Information We Collect
When you visit or place an order on our website, we collect necessary details to fulfill your request:
- Account & Contact Information: Your name, phone number, email address, and shipping/billing address provided during checkout.
- Order Details: The items you purchase, order status, and transaction history stored within our store database.
- Technical Data: Standard WordPress cookies that remember your shopping cart contents and browser preferences.
How We Use Your Information
We use the information you provide solely for essential store operations:
| Purpose | Details |
| Fulfilling Orders | Processing your purchases, packaging items, and delivering them to your doorstep. |
| Order Communications | Sending order confirmations, invoices, and delivery updates via email or SMS/WhatsApp. |
| Customer Support | Assisting you with order updates, exchanges, size questions, or inquiries. |
| Newsletter (Optional) | Sending promotional offers only if you explicitly check the newsletter box at checkout or via our signup form. |
Shared Information
We do not sell or trade your data. We only share necessary information with essential service providers needed to run the store:
- Shipping Companies: Your name, address, and phone number are shared with delivery couriers so they can reach you.
- Payment Providers: When paying online via credit card or mobile wallet, transaction data is handled directly by secure payment gateways. We do not store your card details on our website.
- Communication Tools: Automated emails and notification services used by WordPress to send purchase receipts.
Cookies
WordPress uses standard cookies to ensure basic website functions work properly:
- Keeping items saved in your shopping cart while you browse.
- Remembering your login session if you create an account.
You can clear or block cookies in your web browser settings at any time.
Your Data Rights
If you have an account on this website or have placed an order, you can contact us at any time to:
- Request a copy of the personal details stored in your account.
- Ask us to update or correct any of your contact details.
- Request the deletion of your account and customer record (excluding data we are legally required to keep for tax and order records).
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If you have any questions regarding your privacy or data, reach out to us:
- WhatsApp / Phone: +201000505992